Otter Squad VIP Membership
$499 / year (Over $2,000 in total value)
What's Included in Your VIP Protection:
Annual Whole-Home Plumbing Inspection
Complete check of all visible pipes, water heater safety valves, fixtures, toilets & supply lines.
Yearly Sewer Camera Line Check
Full HD video camera inspection of your main sewer lateral to catch root intrusion or buildup early.
No Service-Call Diagnostic Fees
The standard $95 in-home diagnostic fee is waived on every visit as long as you're a member.
10% Off Every Plumbing Job
Save 10% on repairs, drain clearing, water heater installs, repiping, and sewer work.
Front-of-the-Line Priority Scheduling
VIP members get priority dispatch during busy weather events or holiday rushes.
Join the Otter Squad VIP
Prefer to talk now? Call (925) 397-2271. We answer 24/7.
Who the Otter Squad VIP Fits
The VIP is built for the Livermore and Tri-Valley homeowner who plans ahead. If your home has an older sewer lateral, a water heater you'd like to keep running, or hard water shortening the life of your fixtures, the annual inspection and camera check catch small problems before they turn into after-hours emergencies. It's the same idea behind how we work on every job — diagnose first, explain clearly — but applied on a schedule you set once a year instead of on the worst day of a backup.
A single in-home diagnostic visit normally runs $95, and the annual sewer-camera check alone is a standalone service most homeowners pay for out of pocket. Add 10% off every repair, drain clearing, water heater install, or repipe for a full year, and the $499 membership is how we package more than $2,000 in value into one membership. The discount applies to the same licensed, union work we do on every job — it just costs less.
The VIP doesn't fit every home. If your plumbing is newer, your sewer lateral was replaced recently, and nothing's showing signs of age, you may never need it. But if you own an older Tri-Valley home, a rental property, or a home you're planning to sell in the next few years, a documented annual inspection is the kind of record that makes the next problem cheaper to solve — and easier to explain.
How to join: Call (925) 397-2271 or request service above. We'll set up your membership, schedule your first whole-home inspection and sewer-camera check, and your $95 service-call fee is waived from that first visit forward.