Privacy Policy

The Otter Squad Plumbing & Drain Cleaning ("we", "us", or "our") respects your privacy. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

We collect contact information you provide through forms or phone calls, including your name, phone number, email address, physical service address, and details regarding your service requests.

SMS / Mobile Communications Consent

We distinguish service-related transactional SMS (e.g., appointment confirmations, technician arrival alerts) from promotional marketing. Service communications will not be combined with marketing consent unless explicitly requested. Consent is optional and optional consent boxes are not pre-checked. You may reply STOP to cancel SMS messages at any time.

Contact Us

If you have questions regarding this privacy policy, please contact us at alfredo@ottersquad.com or (925) 397-2271.