Do you repair slab leaks without tearing up the whole floor?

Often, yes. After pinpointing the leak, we can re-route the affected line through the attic or use a targeted access point, minimizing damage to your slab and flooring.

Should I repair or replace an old toilet?

If it is a single worn flapper or fill valve, a repair is cheap and fast. If the tank is cracked, the flush is chronically weak, or the toilet predates low-flow standards, replacement is usually the better value.

Can you install a faucet or garbage disposal I already bought?

Yes. We install customer-supplied fixtures and disposals, and we will tell you up front if the model you chose has any known install issues before we start.

RESIDENTIAL PLUMBING

Plumbing Repair & Fixture Installation in Livermore, CA

A dripping faucet or a running toilet is annoying. A hidden leak under a slab is expensive. Either way, the right move is the same: find the actual problem, show you what we found, and give you honest options before any work starts. The Otter Squad repairs and installs faucets, toilets, showers, and garbage disposals across Livermore and the Tri-Valley, usually the same day you call. We are a family-owned, union contractor licensed C-36 and C-42 under CSLB #1053855. Clear Lines or You Don't Pay a Dime.

The Otter Squad Guarantee

Clear Lines or You Don't Pay a Dime. If we can't clear your blocked line using our standard drain clearing procedure, you don't pay for the attempt.

Plumbing Repairs & Fixtures We Handle:

Faucet Installation & Repair
Toilet Installation & Repair
Shower Installation & Repair
Garbage Disposal Installation & Repair
Leak Detection & Repair
Slab Leak Repair

Otter Squad plumbers diagnosing a kitchen sink during a residential plumbing repair visit in Livermore — Diagnosing a kitchen sink on a Tri-Valley repair visit.

When to Call Us About a Plumbing Repair

Some repairs are a nuisance; some are an emergency. These are the signs worth a call.

A dripping faucet or running toilet that is wasting water and driving up the bill.
A garbage disposal that hums but does not grind, or leaks from the bottom.
A shower or faucet with low pressure or inconsistent temperature.
A toilet that runs constantly, weak-flushes, or rocks at the base.
A visible leak under a sink, at a fixture, or at a wall.
An unexplained spike in the water bill, which can mean a hidden leak.

How a Plumbing Repair Runs

We diagnose the actual cause before we recommend a fix — so you pay for the repair you actually need.

1
Diagnose the cause.
We find the actual problem — a worn valve, a cracked fixture, a hidden leak — before we quote, so the fix matches what is wrong.
2
Explain and price.
We show you what we found in plain language, with photos where useful, and give you upfront pricing before any work begins.
3
Honest options.
If a repair is the better value, that is what we bid. If a fixture is past repair, we will say so and price a replacement.
4
Repair or install clean.
We do the work tidy — tarps down, shoe covers on — and clean up when we are done.

Repair or Replace: How We Decide

We do not push a replacement when a repair solves it, and we do not push a repair when a replacement is the better value. Here is how we think about it.

A worn flapper or fill valve on a sound toilet is a cheap, fast repair — no reason to replace the fixture. But a cracked tank, a chronically weak flush, or a toilet that predates low-flow standards usually makes replacement the better long-term value, and we will tell you so and price both. The same logic applies to faucets, disposals, and showers: if the fixture is sound and the part is the problem, we repair it; if the fixture is the problem, we replace it. For a hidden leak, we locate it before we open anything, and if it is under the slab we point you to slab leak repair or repiping if the line is failing throughout.

Alfredo Ortiz

Owner, The Otter Squad · C-36 & C-42 #1053855

I am Alfredo Ortiz, and I have spent more than 30 years in the plumbing trade. The Otter Squad is my family's company, Latino-owned, licensed under CSLB #1053855 for C-36 plumbing and C-42 sanitation, and staffed by union, UA-trained crews. A dripping faucet is not an emergency, but it is your money going down the drain, and I will tell you honestly whether a repair or a replacement is the better value. Call me any time, day or night, at (925) 397-2271.

Alfredo Ortiz · Owner, The Otter Squad · C-36 & C-42 #1053855 · 30+ years in the trade

How we work

Diagnose first

We find the real problem before we quote, so the fix matches what is actually wrong, not a guess.

Explain clearly

We show you what we found in plain language, with photos or camera footage.

Honest options

Real choices and upfront pricing, and we point you to the honest path, not the priciest one.

Done the right way

Tidy, licensed work, backed by the Otter Squad Guarantee.

Why Livermore chooses The Otter Squad

We're family-owned and Latino-owned, led by Alfredo Ortiz with 30+ years in the trade, fully licensed (C-36 & C-42 #1053855), bonded, and insured. We diagnose the real problem first, then give you honest options and upfront pricing before any work begins.

Tarps down, shoe covers on, respect for your home. Every plumbing repair is backed by the Otter Squad Guarantee.

Call (925) 397-2271 Request Service

Request Plumbing Repair

Prefer to talk now? Call (925) 397-2271. We answer 24/7.

GOOD TO KNOW

Frequently Asked Questions

You may have a hidden leak — often under a slab, in a wall, or underground between the meter and the house. We use listening equipment and camera inspection to locate it before cutting anything open.

Related Services

Leak Detection Slab Leak Repair Whole-Home Repiping Water Softeners & Filtration

Problems With Water? Call the Otter.

We answer 24/7. Diagnose first, honest options, upfront pricing.