Reliable Sewer Services You Can Count On

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Your Local Plumbing Experts – 24/7 Service, 100% Satisfaction!

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Expert Drain Cleaning – Fast, Reliable, and Hassle-Free!

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"Formerly Ortiz Plumbing"
OTTER SQUAD Plumbing & Drain Cleaning

Your Trusted Plumbing Professionals

Something wrong with water? Call the Otter!
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24/7 Emergency Service

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Happy Customers

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Fully Licensed & Insured

Plumbing and Drain Cleaning Services

Sewer Services

As a licensed, bonded, and insured sewer contractor, Otter Squad is more than qualified to repair, replace, maintain, and inspect your sewer systems.

Plumbing Services

Otter Squad Plumbing & Drain Cleaning offers various sewer repair options, including trenchless technology and pipe bursting. 

Storm drain services

Our team ensures that your storm drainage system is installed correctly, helping to avoid potential flooding or damage.

Drain cleaning

We specialized in making safe and effective solutions for clogged or slow drains to keep your home or business running smoothly.

Emergency Services

Our experienced technicians are available 24/7 to provide fast and reliable solutions. Immediate response for urgent plumbing issues, day or night.

OUR Services

Satisfied Clients has spoken!

4.8
Based on 71 reviews
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Brad Byrns
01:02 22 Jan 25
I had Ortiz’s plumbing instal an ice maker to my water line. Who knew how complicated this could be! They were professional and on time. Communication was excellent and I couldn’t be happier with the end result. I would definitely recommend!
Hank Sullivan
17:22 16 Jan 25
Claudette Granata
21:18 11 Jan 25
Ortiz Family Plumbing is HONEST! They will give you a complete assessment for what your property truly needs. I am also extremely impressed by Mr. Alfredo Ortiz’s daughter who was not only professional and kind, but extremely knowledgeable about about her family’s business. Both Alethia & her father reached out to me just to inquire about my very elderly father. They answered important questions for me and gave me information of the process on forms & certificates as well as whom to call should there be any problems. In addition to that, Alethia even called me to ask how my ill father was doing another week later! I can say I have dealt with other plumbers who claim there years of experience should be reassuring but sadly it was not reflected in any of the process. I believe Ortiz plumbing will do your job, honestly, professionally and take a genuine interest in their customers!
Imad Sawaya
00:43 10 Jan 25
We had a leak emergency and they responded quickly. Anthony, the plumber they sent us, was very professional and friendly. He answered all of our questions earnestly and he did a good job fixing the leak.
Stephen Lee
20:40 07 Jan 25
We are very satisfied with the whole experience of replacing the water box, raising the location of the water and drainage lines to the height necessary to connect properly to the new All in One washer dryer. The work was increased by the need to replace the water main shut off with a ball valve. It was made more complicated and delayed by having to notify the HOA manager to shut off the water main of the condo section. Overall everything got worked out and the whole work was completed over two days as scheduled.All the workers were professional, warm and courteous. Special mention to Anthony and Andrew for beyond and above services. Also to Alfredo Ortiz for overseeing the whole process and providing clear information. We gladly recommend Otter Squad and will use the service again.
Rob Bennett
18:54 03 Jan 25
Our water heater went out.We worked with Ortiz in the past and they received the first call.Great communication. Picked up the phone right away 8:30 at night and confirmed a next day appointment.Showed up 9:00 am.Explained the replacement water heater type and cost of installation by 9:30 am.The job was finished by noon. They took the old water heater and cleaned up the working area.Ortiz is highly recommended.Thank you.
Mary Robertson
21:37 31 Oct 24
We had Otter Squad come out to check our pipes and plumbing after living in our house 35+ years. I was delighted to meet Alfredo, the owner. He is very knowledgeable with 30+ years of experience and a well trained crew. On the day of my visit I received an email with a short video introducing who and when they would be arriving. Alfredo, Anthony and Andrew arrived and quickly put down tarps to cover walk areas as well as wore shoe coverings. They went under my house, checked out all the pipes, toilets, sinks, washing machine, water heater, even the sewer line. They were very thorough, even took pictures. I HIGHLY recommend Alfredo and Otter Squad if you need any pipe or plumbing work done.
David Jimison
17:13 06 Jun 24
We have used Ortiz plumbing for several projects/problems. They have always been quick to come out, and very thorough in their work. Would recommend.
Pratik Zingade
01:28 04 Jun 24
Alfredo and Mark came to help me figure out the issues with my clogged toilet and helped me understand the problem. Turned out it was time to use a new one and glad I replaced my toilet bowl, they did a clean and professional job.
T-Marie S
17:42 31 May 24
They were great at figuring out the problem right away.
K S
19:24 29 May 24
We had a water leaking from the main water line. Fast and good service.
Aaron Lao
21:12 15 May 24
Kim O
21:29 09 May 24
Ortiz worked on our master bathroom remodel and did a wonderful job. They updated the old original plumbing and new bathroom redesign ensuring everything was correctly fitted. I appreciated the attention to detail and their professionalism throughout the process. Would certainly recommend.
Charles Beckman
23:05 06 May 24
Alfredo and Mark arrived on time and very professional. Assessed the issue and quoted which I accepted. Started work immediately and resolved the problem. We prefer to deal locally and Alfredo lives just blocks away. Very happy with Otter Squad and strongly recommend using them for any needs you might have.
Annie Sarkar
22:16 20 Apr 24
5 Stars! I had an emergency in Pleasanton at home and called Otter Squad at 8 in the night, the owner and his son came within 30 mins and stabilized the situation so that flooding would not occur, then came back the next day and worked on fixing the pipes and machines. Quick efficient service, polite and reliable people, have saved their number for plumbing issues at home! Thank you Otter Squad!
911 Hazmat Cleanup
23:42 22 Mar 24
We called Ortiz plumbing last minute once we found out that a pipe was broken and we needed it fixed within a couple hours. Ortiz plumbing was able to come within the hour and gave us a great price and fixed the pipe fast and efficient! We highly recommend Ortiz plumbing! Thank you for helping us out.
Jon Hiestand
18:41 22 Mar 24
We had a great experience! Very fast response on service, we have toilets that have not worked correctly since moving into our building and after multiple different plumbers unclogging we finally had this team run a camera and show us where the real problems can be. Everyone on the team was very friendly and willing to involve us in the process.

Plumbing & Drain Cleaning Company in Pleasanton

At Otter Squad Plumbing, we offer more than repairs—we deliver customized solutions to meet your specific needs.

Need Help with Burst Pipes, Gas Leaks, or a New Water Heater? Look no further than Otter Squad Plumbing and Drain Cleaning Company, proudly serving Pleasanton and the East Bay Area since 1996. A family-owned and operated business, we’re dedicated to delivering top-quality plumbing repair installations, and replacements with a personal touch. Our certified professionals are trained at the PHCC School of Plumbing in Livermore and receive ongoing training twice a week to stay up to date with the latest tools and techniques.

Whether you’re dealing with an emergency burst pipe in the middle of the night or planning a routine installation, our team is always available—ready to assist with a smile. We prioritize your needs, comfort, and satisfaction, ensuring 100% customer satisfaction on every job. Integrity is the heart of our service, and we’re committed to serving the community with pride, treating every customer like family. Reach out to us today and let our dedicated experts handle any plumbing challenge, big or small.

SCHEDULE WITH US!

We value open and transparent communication with our clients. We strive to inform and educate our clients at every stage of the process, ensuring we address their concerns and needs effectively.

24/7 Emergency Service
30+ Years of Experience

Contact Us Now

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Get Your Plumbing Problems Fixed—Anytime, Anywhere

We know how essential working plumbing is for your daily life. That’s why we offer efficient services designed to restore comfort to your home or workplace. Here’s how we ensure a seamless process:

  • Schedule Your Service

    Call us or book online to set up a convenient appointment.

  • Receive Transparent Estimates

    Receive Transparent Estimates

  • Sit Back and Relax

    Our team will handle the repairs or installations, delivering professional results every time.

Need assistance now?

Call us +1 925-892-3358 for 24/7 emergency plumbing services. We’re here when you need us most!

Benefits of Choosing Otter Squad and Drain Cleaning

At Otter Squad , we’re more than just a Plumbing and Drain Cleaning Company—we’re your trusted local partner committed to keeping your water systems running smoothly.

Fast Response Time

Same-day and emergency appointments available.

Licensed and Insured

No guesswork, just peace of mind.

Transparent Pricing

No hidden fees, no surprises.

Advanced Equipment

State-of-the-art tools for faster, more efficient solutions.

Community-Focused

Proud to serve Pleasanton and the East Bay Area.

A Reputation you can trust

Decades of experience solving diverse challenges endure effective solutions tailored to your specific needs.

Transparent communication

We keep you informed every step of the way, ensuring full transparency throughout the entire process..

Proven Reliability

Our clients consistently rely on us for outstanding service, built on a foundation of integrity and professionalism.

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Your Local Plumbing Experts
Are Just a Call Away

If you’re dealing with a plumbing problem or looking to upgrade your system, Otter Squad Plumbing and Drain Cleaning has you covered. Contact us today for fast, friendly, and effective service.

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