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terms and conditions

TERMS & CONDITIONS

Effective Date: February 24, 2026

These Terms and Conditions govern your use of https://ottersquad.com and services provided by Ortiz Plumbing & Drain Cleaning (DBA Otter Squad).

By using this Website or booking services, you agree to these Terms.


1. Services

We provide plumbing and drain cleaning services. All services are subject to availability and may require inspection before final pricing is confirmed.

Quotes provided online or over the phone are estimates and may change upon on-site evaluation.


2. Payments

  • Payment is due upon completion of services unless otherwise agreed in writing.

  • We accept approved electronic payment methods.

  • Failure to pay may result in collection actions.

  • Customer agrees to pay all reasonable collection costs, including attorney’s fees if applicable.


3. Cancellations & Access

  • Customers must provide safe and clear access to the work area.

  • We reserve the right to refuse or stop work if conditions are unsafe.

  • Cancellation policies (if applicable) should be communicated at booking.


4. No Warranty on Website Content

Website content is provided for informational purposes only. We do not guarantee accuracy or completeness.


5. Service Warranty Disclaimer

Unless explicitly stated in writing:

  • Services are provided as-is.

  • We disclaim implied warranties to the fullest extent permitted by law.

(If you offer a workmanship warranty, we can add a custom section for that.)


6. Limitation of Liability

To the maximum extent permitted by law:

Ortiz Plumbing & Drain Cleaning shall not be liable for indirect, incidental, special, or consequential damages.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.


7. Indemnification

You agree to indemnify and hold harmless Ortiz Plumbing & Drain Cleaning from claims arising from:

  • Misuse of the Website

  • False information provided

  • Unsafe conditions at the service location


8. Advertising & Marketing

We may use third-party advertising platforms. By using our Website, you consent to the collection of data for advertising and remarketing purposes.


9. Governing Law

These Terms shall be governed by the laws of the State of [Insert State].

Any disputes shall be resolved in the courts located in [Insert County/State].


10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.


11. Contact Information

Ortiz Plumbing & Drain Cleaning
DBA: Otter Squad
Email: alfredo@ottersquad.com
Website: https://ottersquad.com

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CALL: 19253972271
ADDRESS:
6430 PRESTON AVE STE A LIVERMORE CALIFORNIA 94551
C-42 C-36 #1053855

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